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Tracking Solutions

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Tracking Questions

The Solution

J.D. Power works with clients to design and develop a tracking solution that fits their specific information requirements.  We provide a comprehensive solution that goes beyond the actual tracking tool and includes:

  • A focus on overall program design, beginning with a systematic assessment
  • A prescribed approach that is adapted to your specific needs and situation
  • Flexibility to gather customer experience at various touchpoints
  • Effective, efficient information delivery
  • Closed-loop problem resolution
  • Organizational onboarding, and integrating the program with the business
  • Coaching on areas for improvement

The Benefits

  • Cost effective and flexible to meet the information needs of all levels of the organization
  • Integration into your current information resources and the business
  • Research and industry expertise to provide guidance on how to use the information to improve your business