The utility industry often lags in digital channels, and mobile apps are no exception. Most utilities still don't have a mobile app, and many of the existing apps under deliver. But, it is possible to deliver compelling user experiences—even when constrained by limited resources.
In this joint webinar presented by J.D. Power and Centric Digital, we discuss why it's so difficult to get right and how you can create a mobile app that your customers will want to use.