Thu, 07/18/2019 | Manufacturer/OEM
2019 Manufacturer Website Evaluation Study Cross-Device—Summer
COSTA MESA, Calif.: 18 July 2019 — The J.D.
Thu, 07/18/2019 | Wireless Providers
2019 U.S. Wireless Network Quality Performance Study—Vol. 2
COSTA MESA, Calif.: 18 July 2019 — The number of reported problems with wireless network quality—such as dropped calls, slow app performance and call quality issues—has decreased on a year-over-year basis for every major wireless
Tue, 07/16/2019 | Manufacturer/OEM
2019 U.S. Automotive Brand Loyalty Study
COSTA MESA, Calif.: 16 July 2019 — Brand loyalty is a key objective of automakers not only because it leads to a customer repurchasing or leasing another vehicle from the same manufacturer but because that customer is more likely
Thu, 07/11/2019 | Wireline Providers
2019 U.S. Business Wireline Satisfaction Study
COSTA MESA, Calif.: 11 July 2019 — For the third straight year, the satisfaction gap between large enterprise and very small business wireline customers has increased, according to the J.D. Power 2019 U.S.
Wed, 07/10/2019 | Home Improvement
2019 Appliance Retailer Satisfaction Study
COSTA MESA, Calif.: 10 July 2019 — From the moment the shopping experience begins on the store floor, appliance retailers must make a great impression with shoppers, starting with the sales staff interaction and following through to home delivery and installati