The definition of vehicle quality has evolved. Vehicle owners now expect defect-free vehicles that are also designed to meet their expectations.
J.D. Power helps automotive clients deliver on expectations throughout the vehicle product lifecycle.
With industry experts and proven methods that yield measurable improvements, J.D. Power’s consulting solutions help develop a competitive advantage by integrating the Voice of the Customer into the areas of strategic planning, product development, manufacturing, engineering, supply chain operations, launch and production, and sales and service.